TopWeb
AI background
AI AUTOMATION COLLECTIVE — EST. 2016

We build AI systems
that work while
you sleep.

A collective of senior freelancers delivering intelligent chatbots, voice agents, lead generation, and high-performance websites — for businesses ready to scale with AI.

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✓ Instant activation ✓ Secure payments ✓ Worldwide delivery ✓ 24/7 support
8+
Years Experience
120+
Projects Delivered
40+
AI Systems Live
98%
Client Satisfaction
Why choose us

Expert team. Real results.

No bloated agencies. No juniors learning on your budget. Just a tight-knit group of specialists who've built AI systems for years.

⚡

Senior specialists only

Every project handled by someone with 5–15 years of real-world experience. No account managers. No handoffs. You talk directly to the builder.

🎯

Fast, transparent delivery

Written scope before we start. Milestone tracking you can follow. Clear, measurable progress from day one — not just a big reveal at the end.

🔗

Built for real workflows

We integrate with what you already use. No demo-ware — every system goes live and keeps running reliably after we hand it over.

What we do

AI solutions for modern business

From intelligent customer agents to full web builds — we cover the complete AI-powered digital stack.

AI technology
Core offering

AI Agents & Automation

Intelligent chatbots, voice agents, lead generation systems, and workflow automation — handling your repetitive work around the clock.

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AI Chatbot
AI Agents

SmartDesk Agent & CallMind Voice

AI chatbots and voice agents that handle customer support, lead capture, and appointment booking — 24/7, without hold times.

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Web development
Web & Platforms

Websites, Shopify & WordPress

Custom websites and e-commerce platforms built with clean code, fast load times, SEO architecture, and AI content automation.

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Access plans

Unlock the full AI toolkit

Flexible plans for individuals, growing businesses, and agencies. All tools included from day one. Instant access.

Best for individuals

Creator Plan

€29 / month

1 Month · Full access · Instant activation

  • ContentFlow AI — social captions & copy
  • VisualBoost AI — 2×/4× image upscaling
  • VoiceLog Pro — meeting transcripts
  • Email support
Activate now
MOST POPULAR
Best for businesses

Growth Plan

€89 / 3 months · Save 27%

All AI tools + smart automation

  • All 5 AI tools unlocked
  • SmartDesk Agent — AI support bot
  • ProspectRadar — lead generation
  • Batch processing & CSV exports
  • Priority email support
Activate now
Best value — agencies

Agency Plan

€199 / 6 months · Save 33%

Full suite + 5 team seats + commercial use

  • Full suite + MarketPulse AI
  • CallMind Voice agent included
  • Commercial use license
  • Dedicated support channel
  • Up to 5 team members
Activate now
tech

Ready to automate your business?

Tell us what you're trying to solve — we'll respond within 24 hours with a clear plan and a concrete quote.

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AI services
FULL SERVICE OFFERING

AI solutions built for real results

Every solution is production-ready from day one. We've built and shipped over 40 AI systems across customer service, sales automation, analytics, and content.

AI Agents

Intelligent automation for customer-facing teams

SmartDesk Agent
Customer support

SmartDesk Agent

A fully trained AI chatbot embedded into your website. Handles FAQs, complaints, order enquiries, and lead capture — 24/7, with seamless handoff to your team when needed.

  • Custom-trained on your content
  • Live chat escalation triggers
  • Lead capture & CRM sync
Get started
Voice AI
Voice automation

CallMind Voice

An AI voice agent that answers inbound calls naturally, qualifies leads, books appointments, and handles routine queries. Zero hold times at any call volume.

  • Natural, empathetic voice conversations
  • Appointment booking integration
  • Call transcripts & summaries
Get started
Lead generation
Lead generation

ProspectRadar

AI that finds qualified prospects, scores them by fit, and triggers personalised outreach automatically — without spam. Persistently working your pipeline day and night.

  • Data scraping & lead scoring
  • Personalised outreach sequences
  • CRM pipeline integration
Get started
Intelligence & Analytics

Data that drives smarter decisions

Market intelligence
Market intelligence

MarketPulse AI

Automated competitor tracking and market intelligence. Crawls competitor websites, extracts pricing, positioning, and product data — delivered as structured weekly reports.

  • Real-time competitor price tracking
  • Automated trend analysis reports
  • Market positioning dashboards
  • Weekly intelligence digests
Get started
Predictive analytics
Predictive analytics

DemandSight Analytics

AI-powered demand forecasting using your historical data, seasonal patterns, and market trends. Plan inventory, staffing, and budgets with real confidence.

  • Sales trend forecasting
  • Inventory optimisation alerts
  • Seasonal pattern detection
  • Custom dashboard & reports
Get started
Web & Content

Build, publish, and grow

Web design
Web development

Web Design & Development

Custom, responsive websites with clean code, fast load times, and SEO-ready architecture. Mobile-first. No bloated frameworks.

  • Mobile-first responsive design
  • SEO foundations & metadata
  • CMS or static — your choice
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Shopify
E-commerce

Shopify & WordPress

Custom themes and integrations built for performance, usability, and conversion. Product pages that load fast, checkouts that work.

  • Custom theme development
  • Payment & shipping setup
  • Training & documentation
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Content automation
Content automation

ContentFlow Studio

AI pipelines that generate on-brand blog posts, social captions, and ad copy — then schedule and publish automatically across all platforms.

  • Brand-voice trained generation
  • Multi-platform publishing
  • SEO optimisation built-in
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ERP implementation and customization
ERP Systems

ERP Implementation, Configuration & Customization

We help businesses deploy and tailor ERP systems to fit their operations. From initial setup to advanced customization, we adapt workflows, automate processes, and ensure seamless integration to improve efficiency and performance.

  • End-to-end ERP setup & migration
  • Workflow customization for your team
  • Automation rules and process optimization
  • Third-party integrations and training
Request consultation
AI tools
AI TOOLS SHOP

Practical AI tools
you'll actually use

Desktop tools for creators, marketers, and professionals. One-time purchase, instant delivery. Windows & Mac. No subscription required for individual tools.

✓ Instant activation ✓ Secure payments ✓ Windows & Mac ✓ 24/7 support

Responsible use: No bulk outreach or spam; no deepfakes or impersonation; process only content you own or are authorised to use.

Payments & Access: Secure card payments (Visa/Mastercard via PayOp), bank transfers, and crypto (USDT). Access delivered instantly after confirmation. No hidden fees.

Team
WHO WE ARE

A collective of experts,
not an agency

Top Web Services is a tight-knit group of senior freelancers — AI engineers, developers, designers, and strategists — united by one goal: digital solutions that genuinely work.

Our story

Built from the ground up by people who actually build things

Top Web Services started in 2016 as a one-person freelance studio — building websites for small businesses in London. Over the years, as client demands grew more complex and AI began reshaping what was possible, we brought together a trusted circle of specialists: each with deep expertise, each with the same commitment to practical, no-nonsense delivery.

Today we are a distributed collective of seven senior professionals working remotely across Europe and beyond. We are not an agency with layers of management and junior teams learning on your project. We are the people who actually do the work. When you hire us, you work directly with the expert building your solution — no intermediaries, no miscommunication.

Collectively, our team has delivered over 120 projects spanning web development, AI automation, e-commerce, data analytics, and content strategy — for clients in the UK, Europe, the Middle East, and North America.

2016
Founded as a freelance web studio
Started delivering custom websites and WordPress builds for UK businesses.
2019
Expanded into e-commerce & Shopify
Grew the team with Shopify specialists and launched our first conversion-optimised e-commerce service.
2022
Launched AI-powered desktop tools
Released our first AI tools for transcription, OCR, and SEO — reaching creators and marketers globally.
2024
Became a full AI automation collective
Expanded into AI agents, voice automation, and intelligent lead generation systems for businesses.
2026
120+ projects delivered worldwide
Serving clients across Europe, North America, and the Middle East with AI-first digital solutions.
Our principles

Values we build by

⚡

Speed without shortcuts

We ship fast because we plan well — not because we cut corners. Clear scope, small milestones, visible progress from day one.

🎯

Clarity over complexity

We simplify. Good solutions are maintainable, explainable, and don't require a manual. No over-engineering to look impressive.

🔒

Privacy & responsibility

We handle your data with care. Our AI tools are built for legitimate workflows — no unnecessary tracking, no shortcuts.

📐

Built to last

Clean code, documented systems, and tools your own team can take ownership of. We build for the long run, not just launch day.

The team

Seven senior specialists. Direct access.

When you work with TopWeb Services, you work directly with the people below — not a project manager relaying messages.

AS
Abdessatar Sassi
Founder · Full-Stack Dev
10+ years building web platforms and AI integrations. Leads architecture and project direction. London, UK.
LM
Leila Mansour
AI Engineer · Automation
8 years in machine learning and NLP. Builds chatbot, voice agent, and lead generation systems. Paris, France.
RK
Rafael Khoury
Data Analyst · BI
12 years turning raw data into business intelligence. Leads analytics and forecasting projects. Beirut, Lebanon.
SC
Sophie Chen
UX/UI · Front-End
7 years designing high-conversion interfaces. Obsessed with motion, typography, and accessibility. Amsterdam.
MB
Marcus Brandt
Shopify · E-commerce
9 years in Shopify development and e-commerce optimisation. Grown client stores to 7-figure revenue. Berlin.
AO
Amara Osei
SEO · Content Systems
6 years in technical SEO and content automation. Builds RankReady and ContentFlow systems. Accra, Ghana.
NT
Nina Torres
Voice AI · Conversational
5 years in conversational AI design and voice agent deployment. Leads all CallMind Voice projects. Madrid.
How we work

From first message to final delivery

01

Discovery call

We listen first. A short call to understand your goals, constraints, and what success looks like.

02

Written scope

A clear proposal: deliverables, timeline, and pricing. No ambiguity. No "it depends" pricing.

03

Build & iterate

We build in milestones. You see real progress early — not just a big reveal at the end.

04

Launch & support

Go live with confidence. We stay on hand through post-launch and beyond.

Blog
INSIGHTS & IDEAS

Practical notes on AI & the web

No fluff. Observations and techniques from the people building AI systems and websites every day.

AI agents
AI Automation

What makes a good AI customer agent in 2026

The gap between a chatbot that frustrates and one that genuinely helps is mostly about training data quality, escalation logic, and tone calibration. Lessons from building 20+ agents.

March 2026

Web planning
Web Development

Planning a small website the right way

Before you open Figma or write a single line of code, nail the fundamentals: a sitemap, a copy outline, and one clear CTA. Small steps, visible progress.

February 2026

Data analytics
Data Analytics

Turning messy business data into useful forecasts

Most small businesses sit on years of sales data they never use. A practical framework for building demand forecasting without a data science team.

January 2026

Voice AI
Voice AI

The business case for voice agents is stronger than you think

Inbound call handling is one of the most labour-intensive tasks for customer-facing teams. The numbers make a compelling case for AI voice agents.

December 2025

Documentation
DOCUMENTATION

Get up and running in minutes

Installation, licensing, and responsible use guidelines for all TopWeb AI tools.

Installation

  1. Buy from the AI Tools Shop. Your download link and license key arrive by email immediately after payment.
  2. Download and install on your device (Windows or Mac). Allow the app if your OS prompts for confirmation.
  3. Open the app and paste your license key to activate.
  4. You're live — most tools work offline after activation.

Need help? infos@top-webservices.com

License tiers

  • Solo — 1 user / 1 device. Personal use only.
  • Team — up to 5 users / 3 devices. Small team use.
  • Agency — unlimited users, 10 devices, SLA support. Commercial use permitted.

Activations may be verified online. See Terms of Service for details.

Responsible use

  • No bulk outreach or spam
  • No deepfakes, impersonation, or illegal content
  • Only process content you own or are permitted to use
  • Do not redistribute or resell access without written permission

Support

All plans include email support at infos@top-webservices.com. Growth and Agency plan holders receive priority responses within 4 hours on business days.

FAQ
FAQ

Questions, answered honestly

Licensing, refunds, payments, and support — everything you need to know before buying.

Do you offer refunds?

Yes — if the product doesn't work as described and we can't resolve it promptly, we refund within 14 days. See our Refund Policy.

How do I receive my license?

Your download link and license key are delivered by email immediately after successful payment. Check spam if you don't see it within 5 minutes.

What payment methods do you accept?

Card (Visa/Mastercard via PayOp), bank transfers, and crypto (USDT). All transactions are encrypted and fully secure.

Can I use the tools commercially?

Creator plans are for personal use. Growth and Agency plans include commercial use rights. See our license tiers in Docs.

Do you store my card details?

No — payments are processed by secure third-party providers. We never see or store your card information.

Do you offer free trials?

Some tools have limited free modes. For a time-limited evaluation trial, contact us and we'll arrange it.

Tools vs services — what's the difference?

AI tools are desktop apps you run yourself. AI services (SmartDesk, CallMind, ProspectRadar etc.) are done-for-you systems we build and manage for your business.

Can I upgrade my plan mid-cycle?

Yes — contact support and we'll calculate a prorated upgrade. The difference is credited to your next billing period.

Terms of Service

Operated by Top Web Services — coordinated by Abdessatar Sassi, London, UK.

Trading details

Top Web Services is operated and coordinated by Abdessatar Sassi, working alongside a collective of independent specialist freelancers. All client agreements are made with the Top Web Services entity.

Licenses

  • Each license is non-exclusive, non-transferable, and limited to the plan scope.
  • Online checks may validate activations and prevent abuse.
  • Redistribution or resale without permission is prohibited.

Delivery

All products are digital services delivered electronically. Access is delivered instantly after successful payment.

Acceptable use

  • No bulk outreach or spam
  • No deepfakes, impersonation, or illegal content
  • Only process content you own or are authorised to use

Governing law

These Terms are governed by the laws of England and Wales.

Privacy Policy

Last updated: 2026-01-01

What we collect

  • Contact info you provide (name, email) for purchases and support.
  • License activation data (license ID, anonymised device info).
  • Optional in-app analytics to help improve features.

Payments

Payments are processed through secure third-party providers. We do not store card information. Your payment data never touches our servers.

Your rights

For access, corrections, or deletion requests, email infos@top-webservices.com.

Refund Policy

We want you to be satisfied with your purchase while protecting against abuse.

14-day fair refund

  • If the product fails to work as described and we cannot resolve it promptly, we will refund in full.
  • Please share context (screenshots/logs) so we can diagnose issues quickly.

Non-refundable cases

  • Change of mind after download or license activation
  • Use in unsupported environments
  • Fraud, abuse, or Terms violations
Contact
GET IN TOUCH

Let's talk about your next project

Whether you need an AI agent, a new website, or just want to explore what's possible — we're happy to have a real conversation. No pressure. We respond within 24 hours.

How to reach us

We keep it personal.

A real person reads every message and responds — not a support bot or a generic reply.

Email

Quotes, support, and general enquiries.

infos@top-webservices.com

Phone

Prefer a quick call? We're happy to talk.

+44 7365 837634

Location

Registered in London. Team distributed across Europe.

20–22 Wenlock Road, London, N1 7GU

Response time

We reply within 4–24 hours on business days. Urgent matters handled the same day.

Send a message

Tell us about your project. The more detail you share, the better we can help.

We reply within 24 hours. No spam. No pressure.

What happens after you send a message

01

We read it carefully

Every enquiry is reviewed by the specialist most relevant to your project — not a support bot.

02

We reply within 24 hours

With a concrete outline of how we'd approach your project — not a generic sales pitch.

03

You decide — no pressure

If we're the right fit, we move forward. If not, we'll point you in the right direction honestly.

Message sent

Thanks - we got your enquiry.

A specialist will review your request and respond within 24 hours on business days.

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